Luminox - Customer service and watch sucks!
I own a Luminox tactical watch. The luminox symbol on the face of the watch came unglued and impedes the movement of the watch hands.
I have a warranty card. I sent the watch in for repair and was told the warranty will not be honored because there is no dealer stamp on the card. The watch is less than a year old. POOR WORKMANSHIP AND NOT A VERY GOOD TACTICAL WATCH.
CUSTOMER SERVICE SUCKS AND WAS NOT HELPFUL EITHER. I am in the law enforcement tactical community for one of the largest agencies in the nation.
I was very surprised how *** my experience was with this company.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
Luminox Cons: Poor customer service.
Location: Los Angeles, California
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